Trained People. Reliable Coverage. Exceptional Events.

Convention and Conference Staffing
Professional front-line teams for registration, attendee assistance, session management, directional support, credential checking, and general event operations.
 

Tradeshow and Exhibitor Staffing
Engaging booth representatives, product demonstrators, lead-generation personnel, scanners, greeters, and exhibit support teams.

Hospitality and VIP Services
Polished professionals for VIP arrivals, executive hospitality, speaker support, green rooms, lounges, receptions, and concierge services.

Brand Ambassadors
Confident, engaging representatives trained to communicate brand messages, attract attendees, support demonstrations, and collect qualified leads.

Event Operations and Logistics
Reliable support for event setup, material preparation, signage placement, inventory handling, exhibitor assistance, line management, and breakdown.
 

Virtual and Hybrid Event Support
Moderators, chat monitors, presentation assistants, virtual hosts, timekeepers, technology assistants, and attendee support personnel.
 

ACTS can build specialized teams based on the needs of your event.

Available Specialty Teams
• Registration and credentialing teams
• VIP and executive hospitality teams
• Speaker and green-room attendants
• Technology assistance teams
• Accessibility support personnel
• Multilingual event personnel
• Lead-generation teams
• Product demonstration teams
• Event setup and breakdown crews
• Crowd-flow and directional teams
• On-call replacement personnel
• Traveling event teams

Our People Arrive Prepared
ACTS Academy prepares personnel to meet our service expectations before they represent a client.
Training may include:
• Professional conduct and appearance
• Event customer service
• Communication and attendee engagement
• Registration and check-in procedures
• Conflict de-escalation
• Event technology basics
• Accessibility awareness
• Emergency communication procedures
• Confidentiality and client representation
• Event-specific instructions
Training requirements may vary by position, client, venue, and event.

Events move quickly, and staffing needs can change without warning.
ACTS offers flexible solutions for:
• Last-minute staffing requests
• Staff callouts and replacements
• Attendance increases
• Extended event hours
• Additional rooms or service areas
• On-call staffing needs
• Multi-day and multi-location events
Availability is based on event location, staffing requirements, notice, and personnel availability.

For qualifying events, ACTS can assign an Event Success Manager or on-site team lead to help:
• Coordinate staff arrival and check-in
• Confirm assignments and positioning
• Communicate with the client
• Manage breaks and shift transitions
• Address staffing concerns
• Request replacement personnel
• Monitor service standards
• Complete event closeout reporting
You receive more than staff. You receive an accountable point of contact throughout your event.
 

ACTS is a for-profit company committed to creating responsible employment and community-development opportunities.
Through the ACTS Community Workforce Program, we may collaborate with nonprofit organizations, workforce programs, colleges, veterans’ groups, reentry organizations, community organizations, and other qualified partners.
Participants selected to work ACTS assignments are properly onboarded and compensated according to the terms of their employment or engagement.
ACTS may also support participating organizations through:
• Program sponsorships
• Community-partnership contributions
• Workforce-training collaborations
• Event-based fundraising agreements
• Employment pipelines
• Referral partnerships
No individual is treated as an unpaid volunteer for ACTS merely because that individual is connected to a nonprofit organization.