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SPECIALTY SERVICES
SPECIALIZED TEAMS FOR HIGH- TOUCH EVENTS
Some events require personnel with specific skills, presentation standards, language abilities, or service training.
ACTS can recruit specialized personnel based on availability and the requirements of your event.
Multilingual Event Personnel
Accessibility Support Personnel
Accessibility Support Personnel
Language support may include:
• Spanish
• French
• Mandarin
• Korean
• Japanese
• American Sign Language
• Other requested languages
Language fluency and interpretation credentials should be requested in advance. Professional interpretation services may require a specialized third-party provider.
Accessibility Support Personnel
Accessibility Support Personnel
Accessibility Support Personnel
ACTS can provide event personnel trained in respectful attendee assistance and accessibility awareness.
Services may include:
• Directional assistance
• Accessible registration support
• Seating assistance
• Mobility-route guidance
• Communication support
• Assistance locating designated venue services
ACTS personnel do not replace medical professionals, personal-care attendants, certified interpreters, or venue accessibility specialists.
Rapid-Response Staffing
Accessibility Support Personnel
Rapid-Response Staffing
Our rapid-response service is designed for clients experiencing:
• Same-day staffing shortages
• Unexpected callouts
• Increased attendance
• Extended event hours
• New rooms or activations
• Urgent replacement needs
Rapid-response requests are subject to availability, location, position requirements, background-screening requirements, and applicable service fees.
Traveling Event Teams
Event Success Management
Rapid-Response Staffing
ACTS can coordinate personnel for qualifying multi-city or out-of-market assignments.
Travel staffing may include:
• Tour support personnel
• Traveling registration teams
• Road-show staff
• Brand activation teams
• Multi-city conference teams
• Event supervisors
• Logistics assistants
Travel, lodging, transportation, per diem, and scheduling requirements are included in the customized proposal.
Event Success Management
Event Success Management
Event Success Management
Qualifying events may add:
• Dedicated staffing coordinator
• On-site Event Success Manager
• Team leads
• Shift supervisors
• Staff check-in management
• Break coordination
• Client communication
• Incident documentation
• Closeout reporting
Post-Event Reporting
Event Success Management
Event Success Management
Available reporting may include:
• Scheduled versus completed staffing hours
• Position coverage
• Staff attendance records
• Replacement activity
• Supervisor observations
• Client feedback
• Operational challenges
• Recommendations for future events