PROPOSAL REQUEST
FAQ
How far in advance should we request staff?
How far in advance should we request staff?
How far in advance should we request staff?
Clients should submit staffing requests as early as possible. Four to twelve weeks is recommended for most events, while larger conventions, specialty staffing, multilingual personnel, background checks, and multi-city projects may require additional lead time.
We have a rapid response team for last-minute staffing requests.
Can ACTS provide staff outside Atlanta?
How far in advance should we request staff?
How far in advance should we request staff?
Yes. ACTS may support select events outside the Atlanta market through local recruitment, traveling teams, or staffing partners. Travel-related expenses will be included in the proposal when applicable.
Does ACTS provide same-day staff?
How far in advance should we request staff?
Does ACTS provide same-day staff?
Same-day and urgent staffing may be available. Availability is not guaranteed and may be subject to rapid-response fees.
Are ACTS personnel trained?
Can we request multilingual personnel?
Does ACTS provide same-day staff?
Personnel may complete ACTS Academy and event-specific preparation based on their positions and client requirements.
Can ACTS provide supervisors?
Can we request multilingual personnel?
Can we request multilingual personnel?
Yes. Team leads, shift supervisors, staffing coordinators, and Event Success Managers may be included in the staffing plan.
Can we request multilingual personnel?
Can we request multilingual personnel?
Can we request multilingual personnel?
Yes. Language needs should be identified as early as possible. Availability varies by language, location, dates, and required proficiency.
Can ACTS staff stadiums and arenas?
Can nonprofit organizations provide volunteers for ACTS events?
Can nonprofit organizations provide volunteers for ACTS events?
Yes. ACTS can provide qualified event personnel for stadium, arena, sporting, entertainment, and large public events, subject to venue requirements and applicable licensing or security restrictions.
Can nonprofit organizations provide volunteers for ACTS events?
Can nonprofit organizations provide volunteers for ACTS events?
Can nonprofit organizations provide volunteers for ACTS events?
ACTS should not treat individuals as unpaid volunteers simply because they are associated with a nonprofit. Individuals performing work for ACTS or its commercial clients should be properly onboarded and compensated unless a legally reviewed arrangement clearly permits otherwise.
How do nonprofit partnerships work?
Can nonprofit organizations provide volunteers for ACTS events?
How do nonprofit partnerships work?
ACTS may recruit and pay qualified workers referred by approved community organizations. A nonprofit may separately receive a documented referral payment, contribution, sponsorship, or fundraising payment under an approved written agreement.
How are rates determined?
What happens when an assigned team member calls out?
How do nonprofit partnerships work?
Rates depend on position, market, event dates, shift length, technology, urgency, and other project requirements.
What happens when an assigned team member calls out?
What happens when an assigned team member calls out?
What happens when an assigned team member calls out?
ACTS uses communication and replacement procedures to respond to callouts. Replacement availability depends on notice, location, position, and event requirements.